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Q

How do I choose the size of kimonos or geta sandals?

A

You can adjust the length and the width of kimonos, so you don't have to worry too much about the size. Also, geta sandals won't fit perfectly but this is characteristic of them.


Please check the Measuring Tips page for more answers.

Q

I want to sell your proucts at my own shop.

A

Sorry, but we don't sell to people or companies that are going to resell our products.

Q

I'm going to buy in a bulk. Can you give me a discount?

A

Yes, we can. Please read the Bulk Purchases page and email us from the Contact Us page.

Q

I'd like to change / cancel my order.

A
Before shipping;

You can change or cancel your order. Please email us from the Contact Us page.


After shipping;

Please first receive the item that you want to change or cancel when it is delivered. Then simply return it to us
without opening the package.
We will refund you the cost of the item.
But we do not cover the shipping and handling costs for returns.
If you want to change the item, make an order from our website again.


For more details, please read the Payments & Returns page

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